OISLE After-sale Senice Policy

一、30-Day Money-Back Guarantee for Any Reason

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason.
If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

二、For purchases made through other retailers:

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of OISLE products is strictly prohibited.

三、FAQs:

What isn’t covered by the warranty?
1、Purchases from unauthorized resellers.
2、Improperly operated devices.
3、Lost or stolen products.
4、Purchases made over 12 months ago (unless otherwise stated).
5、Non quality-related issues (after 30 days of purchase).
6、Free products.

When does the warranty begin?
1、It begins the day you place your order.